EveryNote

Taken from: http://www.evernote.com

With EverNote 2.0 you can easily capture, store and quickly access typed and handwritten memos, webpage excerpts, emails, phone messages, addresses, passwords, brainstorms, sketches, documents and more!

CrossLoop

Taken from: http://www.crossloop.com

What is CrossLoop?

"CrossLoop is a FREE secure screen sharing utility designed for people of all technical skill levels. CrossLoop extends the boundaries of VNC’s traditional screen sharing by enabling non-technical users to get connected from anywhere on the Internet in seconds without changing any firewall or router settings. It only takes a few minutes to setup and no signup is required."

Mr. B. and Mr. M. use it. The most helpful software ever.